First, we recommend our rebooting process, which goes as follows:

  • Unplug the Motorola/Phihong power supply from the wall outlet
  • Unplug your wireless router’s power supply if you have wi-fi in your home or shutdown your computer if you don’t have wi-fi
  • Wait 5 minutes
  • Plug in the Motorola/Phihong power supply
  • Plug in the router power supply
  • Wait 5 minutes

If you’re not online after that, call our tech support line at (920)351-1023.

Category: Support